Browse by Device
Filter troubleshooting guides by streaming device
Buffering Every Few Seconds
Constant buffering interruptions during IPTV playback are usually caused by network issues, ISP throttling, or incorrect app settings. This guide covers proven solutions to eliminate buffering on any device.
Picture Freezes But Audio Continues
When video freezes but audio keeps playing, the issue is almost always related to your device's video decoder struggling with the stream format, not your internet connection.
No Audio on Some Channels
Missing audio on certain IPTV channels is typically caused by audio codec compatibility issues, passthrough settings, or incorrect audio track selection. HD channels often use advanced audio codecs that some devices can't decode.
Black Screen with Audio
When you hear audio but see only a black screen, the issue is typically video codec incompatibility. Your device's decoder can't process the video format, but the audio codec works fine.
Audio/Video Out of Sync
When audio doesn't match the video (lips moving at wrong time), it's usually caused by buffer drift, audio passthrough delays, or processing latency. This is especially common with soundbars and AV receivers.
Channel Keeps Loading Forever
When an IPTV channel shows endless loading or spinning circle without ever playing, the issue is usually a dead stream URL, server problem, or network timeout. This guide helps identify and resolve the root cause.
Blurry or Low Quality Stream
When your IPTV streams look pixelated, blurry, or low resolution despite having good internet, the issue is usually incorrect quality settings, bandwidth limitations, or the source stream itself being low quality.
4K Content Not Playing
When 4K IPTV channels won't play or show errors while HD channels work fine, the issue is usually device capability, bandwidth limitations, or codec incompatibility. 4K streaming has specific requirements that many devices don't meet.
Stream Stuttering or Lagging
When IPTV playback stutters, lags, or has choppy motion (different from buffering pauses), the issue is usually device performance, decoder problems, or frame rate mismatches. This causes unwatchable jerky video.
VOD Movies and Series Not Playing
When Video on Demand content won't play while live TV works fine, the issue is usually different streaming protocols, expired content links, or VOD-specific server problems. VOD uses different technology than live channels.
Playlist or M3U Not Loading
When your IPTV playlist won't load, shows errors, or appears empty, the issue is usually an expired or incorrect URL, authentication problems, or formatting errors in the M3U file.
EPG Not Showing or Missing TV Guide
When your Electronic Program Guide (TV Guide) doesn't show, displays wrong information, or only works for some channels, the issue is usually EPG URL problems, timezone mismatches, or channel mapping errors.
App Crashes on Startup
When your IPTV app crashes immediately upon opening, force closes frequently, or freezes at the splash screen, the issue is usually corrupted data, memory problems, or app compatibility issues.
EPG Shows Wrong Time or Timezone
When your TV guide shows programs at the wrong time (shifted by hours), the issue is a timezone mismatch between your device, the app EPG settings, or the EPG source data.
Catch-Up / Timeshift Not Working
When catch-up (replay past shows) or timeshift (pause/rewind live TV) doesn't work, the issue is usually lack of provider support, app configuration, or the feature not being enabled for specific channels.
ISP Throttling Slowing Down IPTV
When your internet speed test shows fast speeds but IPTV still buffers or loads slowly, your ISP may be throttling IPTV traffic. This guide explains how to detect and bypass ISP throttling.
VPN Not Working with IPTV
When IPTV stops working after connecting to VPN, shows errors, or becomes slower than without VPN, the issue is usually VPN configuration, server selection, or protocol problems.
WiFi Connection Causing IPTV Issues
When IPTV buffers, disconnects, or works poorly on WiFi but fine on Ethernet, the issue is WiFi interference, signal strength, or router configuration. Most IPTV problems are actually WiFi problems.
DNS Configuration Affecting IPTV
When IPTV has trouble loading channels or playlists due to DNS resolution problems, changing DNS servers can significantly improve performance and bypass certain ISP restrictions.
Firewall or Router Blocking IPTV
When your router's firewall or security settings block IPTV traffic, you may experience failed connections, channels not loading, or intermittent playback issues. This guide helps identify and fix firewall-related IPTV blocks.
TiviMate Premium Features Not Working
When TiviMate premium features like recording, multiple playlists, or ad-free experience stop working despite having a license, the issue is usually license activation, account sync, or app version problems.
Remote Control Not Working with IPTV App
When your streaming device remote doesn't control the IPTV app properly - buttons don't respond, navigation is wrong, or specific functions are missing - the fix usually involves app settings or remote configuration.
Too Many Connections / Device Limit Error
When you receive 'too many connections', 'device limit reached', or 'max connections exceeded' error, it means your IPTV subscription is being used on more devices than allowed simultaneously.
Setting Up Parental Controls
Learn how to set up parental controls and content restrictions in your IPTV app to block inappropriate channels and protect children from adult content.
Recording / DVR Not Working
When the recording or DVR function in your IPTV app doesn't work, fails to save, or shows errors, the issue is usually storage problems, app limitations, or incorrect settings.
Wrong Aspect Ratio / Stretched Picture
When your IPTV picture looks stretched, squashed, or has black bars when it shouldn't, the issue is usually aspect ratio mismatch between the source, app, and TV settings.
Subtitles Not Working
When subtitles don't appear, show wrong language, are out of sync, or display incorrectly in your IPTV app, the issue is usually subtitle track selection, app settings, or the stream not containing subtitles.
Audio Language Selection Problems
When you can't change audio language, channels play in wrong language, or audio track options are missing, the issue is usually stream limitations or app settings for audio track selection.
Screen Flickering or Flashing
When your screen flickers, flashes, or shows inconsistent brightness during IPTV playback, the issue is usually refresh rate mismatch, HDMI problems, or processing settings on your TV or device.
HDMI Audio Not Working / No Sound From TV
When IPTV video plays but audio doesn't come through your TV or soundbar via HDMI, the issue is usually HDMI-CEC settings, audio format incompatibility, or incorrect output configuration.
Audio/Video Out of Sync
When audio doesn't match the video (lips moving at wrong time), it's usually caused by buffer drift, audio passthrough delays, or processing latency. This is especially common with soundbars and AV receivers.
Black Screen with Audio
When you hear audio but see only a black screen, the issue is typically video codec incompatibility. Your device's decoder can't process the video format, but the audio codec works fine.
All Channels Showing Error
When every channel in your playlist shows an error, fails to load, or displays 'stream unavailable', the problem is typically subscription, network, or playlist-wide rather than individual channel issues.
IPTV Not Working on One Device Only
When IPTV works on some devices but not on a specific one, the problem is isolated to that device's app, settings, network connection, or hardware - not your subscription or provider.
Favorite Channels Not Saving
When your favorited channels don't save, reset after closing the app, or disappear after updates, the issue is usually app permissions, storage, or sync settings.
No Audio on Some Channels
Missing audio on certain IPTV channels is typically caused by audio codec compatibility issues, passthrough settings, or incorrect audio track selection. HD channels often use advanced audio codecs that some devices can't decode.
Channels in Wrong Category / Disorganized Playlist
When channels appear in wrong categories, groups are messy, or organization doesn't make sense, you can reorganize them in your IPTV app or request a better-organized playlist from your provider.
IPTV App Slow to Start / Long Loading Time
When your IPTV app takes forever to open, loads the channel list slowly, or the EPG takes too long to appear, the issue is usually playlist size, device performance, or network speed.
Picture Freezes But Audio Continues
When video freezes but audio keeps playing, the issue is almost always related to your device's video decoder struggling with the stream format, not your internet connection.
External Player Not Working
When you try to use an external player like VLC or MX Player with your IPTV app but it doesn't play, opens wrong app, or shows errors, the issue is usually configuration or player installation problems.
Managing Multiple IPTV Playlists
Learn how to add, manage, and switch between multiple IPTV playlists from different providers in your IPTV app. Useful for having backup providers or combining services.
Automatic Playlist Refresh / Update Settings
Configure your IPTV app to automatically refresh and update your playlist at regular intervals, ensuring your channel list stays current without manual updates.
Picture in Picture (PiP) Not Working
When Picture in Picture mode doesn't work with your IPTV app - allowing you to watch TV while using other apps - the issue is usually app support, device settings, or Android version limitations.
Server / Region Selection Issues
When you need to select a specific server or region for IPTV but can't find the option, or channels aren't playing from your preferred server, here's how to manage server and region settings.
Low Storage Space Affecting IPTV Performance
When your streaming device runs low on storage, IPTV apps can become slow, crash, or fail to update properly. Learn how to manage storage and keep IPTV running smoothly.
Channel Logos Missing or Not Showing
When channel logos don't appear in your IPTV app, you see blank spaces, broken images, or generic icons instead of actual channel logos. This is usually a playlist data issue or logo source configuration.
IPTV App Update Failed or Cannot Update
When your IPTV app won't update, shows update errors, or you can't install the latest version, the issue is usually storage space, sideloading requirements, or app store problems.
Sleep Timer / Auto-Off Not Working or How to Set Up
Learn how to set up a sleep timer for your IPTV app so it automatically stops playing and the TV can turn off after a specified time - perfect for falling asleep to TV.
Multi-Screen or Split View Watching
Learn how to watch multiple IPTV channels simultaneously on the same screen - useful for monitoring multiple sports games, news channels, or security cameras.
Optimizing IPTV Setup for Best Performance
A comprehensive guide to setting up IPTV for optimal performance. Learn the best settings, hardware recommendations, and configurations to get the most reliable and highest quality IPTV experience.
No guides found for this filter.